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Sustainable Development

ESG Progress

Environment

ESG GOALS 2022-2025+

CARBON FOOTPRINT

#01 Reduce absolute emissions Scope 1 and 2 by 40% until 2030 and Climate Neutrality until 2050*.

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

% Green Fleet

(electric/hybrid cars including orders)

 

43%

 

Goal >35% surpassed

>43%

% Green energy

(Electric energy consumption with Green certificates of origin)

 

28% (expected green energy guarantee)

 

Goal >9% surpassed

>13%

Measurement Scope 1 – Group Total

  • Total C02e tonnes
  • % change in relation to 2022 (base year)

 

  • 1.212
  • -17%

 

In progress

Reduction in relation to base year

Measurement Scope 2 – Group Total

  • Total C02e tonnes (market-based emissions)
  • % change in relation to 2022 (base year)

 

  • 4.001
  • +3%

 

In progress

Reduction in relation to base year

Measurement Scope 1& 2 – Group Total

  • Total C02e tonnes
  • % change in relation to 2022 (base year)

 

  • 5.213
  • -2,6%

 

In progress

Reduction in relation to base year

CIRCULAR ECONOMY

#2 Promoting the circular economy and eliminating the waste that can be avoided by 2025.

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

Single-use Plastic

  • Certfied recycling e-waste

Achieved

Certified recycling an e-waste management

Continued development of take-back και refurbishment services

Διαχείριση single use plastic

All companies stopped procuring plastic cups

Achieved

Continue efforts to eliminate single use plastic

Paperless Office

Actions to become Paperless such a s using e-Signature DocuSign

Achieved

Actions to reduce use of Paper for example through use of e-Signature DocuSign services

Sustainable Packaging

Assessment of solutions using recycled or recyclable materials

In progress

Continue efforts to eliminate single use plastic in packaging (procurement)

(*)1 Reference year 2022 (scenario 1.5°C). Climate neutrality by 2050 refers to Scope 1 and 2 emissions, taking into account the maturity of the technology. The objective will be revised in 2030.

Our People

ESG GOALS 2022-2025+

HEALTH AND SAFETY

# 03 Maintaining LTIF below 2.3 and TRIR below 1.2 for Group’s employees until 2030.

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

LTIF (Lost Time Incident Frequency) < 2,3)

2,21

Achieved

Maintain or Improve

TRIR (Total Recordable Incident Rate) < 1,2)

0,44

Achieved

Maintain or Improve

Obtain ISO 45001:2018 (Occupational health and safety management system).

ISO 45001:2018 and ISO 39001:2012 obtained by the subsidiary ACS

Achieved

ISO 45001:2018 for the subsidiary Info Quest Technologies

Wellbeing Program

Continuation of well-being program ARMONIA

Achieved

Develop well-being program
and compulsory Health and Safety training

TRAINING AND DEVELOPMENT

# 04 Increasing the employees’ training hours by 10% until 2025.

*base year 2021

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

% change in average training hours per employee by 2025

+ 54% increase (vs 2021)

The target for 2025 has been surpassed

Maintain or improve annual target and revaluate 4 year plan

DIVERSITY AND INCLUSION

#05 Creating a culture of inclusion, diversity and equality in order to empower our people by 2025.

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

Gender Pay Equality

Finalization of Pay Gap study with external partner

Achieved

Action plan to address any pay gap by 2025

Diversity Policy and Programs

Introduce DEI training and initiatives.

Become a UN WEPs signatory and commit to 7 principles of women’s empowerment.

Achieved

Introduce diversity related programs and training

Rollout of DEI program
«Better Together»

At least 30% of Quest Holdings BoD to be women

33%

Achieved

Maintain or Improve

Corporate Governance

ESG Targets 2022-2025+

DATA SECURITY

#06 Best possible effort to maintain zero data breach incidents by 2025

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

Number of Data Breach Incidents

Zero incidents of breaches of confidentiality, integrity and availability of systems and information whose consequences were of high/very high severity.

Achieved

Zero data breach incidents

Training for Information Security and Cybersecurity

Compulsory training (100% employees)

Achieved

Continuation of Training Programs to Group employees

Vulnerability testing on critical systems

Testing completed

Achieved

Continuation of testing

Cover requirements for obtaining ISO 27001:2013(Information Management Systems)

ISO 27001:2013 obtained by subsidiary Ιnfo Quest Technologies

Achieved

ISO 27001:2013 obtained by subsidiary ACS

MANAGEMENT COMMITMENT

#07 Connecting 15% of the variable remuneration (annual bonus) of the Group’s CEO and the main subsidiaries with ESG targets by 2025.

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

Selection of ESG Goals to be linked to Group CEO variable Pay

Selection of 3 ESG Goals to be linked to CEO variable Pay

Achieved

Continue practices

SUPPLIER ASSESSMENT

#08 Assessment of suppliers using ESG criteria by 2025

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

Assessment of Main suppliers by subsidiary company

Evaluated top 10 suppliers of the Group’s biggest subsidiaries with an ESG questionnaire.

Achieved

Development of a supplier scoring methodology and rollout of the ESG assessment every 2 years.

SUSTAINABLE PRODUCTS

ESG GOALS 2022-2025+

SUSTAINABLE PRODUCTS

#09 > 6% of revenues to come from sustainable products and services by 2025

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

Determine sustainable products and evaluation methodology

Group subsidiaries assessed their products and services portfolio using ICMA (International Capital markets association) methodology and EU Taxonomy Framework.

Achieved

Introduce Sustainable Products Portfolio Reporting

Develop Sustainable Products and Services portfolio.

> 6% of revenues from sustainable products

9%

Achieved

Maintain or Improve

GREEN ENERGY PRODUCTION

#10 Increase the installed MW capacity of green energy by 50% from 2020-2025

METRICS RESULTS 2023 PROGRESS 2023 TARGETS 2024

Installed RES capacity (refers to subsidiary Quest Energy)

39,3 ΜW

Achieved

Maintain