Environment
ESG GOALS 2022-2025+
CARBON FOOTPRINT#01 Reduce absolute emissions Scope 1 and 2 by 40% until 2030 and Climate Neutrality until 2050*. |
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|---|---|---|---|
| METRICS | RESULTS 2024 | PROGRESS 2024 | TARGETS 2025 |
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% Green Fleet (electric/hybrid cars including orders) |
57% |
Goal >43% surpassed |
>60% |
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% Green energy (Greece) (Electric energy consumption with Green certificates of origin) |
14% |
Goal >9% surpassed |
25% |
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Measurement Scope 1 – Group Total (Greece)
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In progress |
Reduction in relation to base year |
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Μeasurement Scope 2 – Group Total (Greece)
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In progress |
Reduction in relation to base year |
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Μeasurement Scope 1 & 2 – Group Total (Greece)
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In progress |
Reduction -16% vs base year |
CIRCULAR ECONOMY#2 Promoting the circular economy and eliminating the waste that can be avoided by 2025. |
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|---|---|---|---|
| METRICS | RESULTS 2024 | PROGRESS 2024 | TARGETS 2025 |
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Single-use Plastic |
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Achieved |
Certified recycling an e-waste management Continued development of take-back και refurbishment services |
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Διαχείριση single use plastic |
All companies stopped procuring plastic cups |
Achieved |
Continue efforts to eliminate single use plastic |
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Paperless Office |
Actions to become Paperless such a s using e-Signature DocuSign |
Achieved |
Actions to reduce use of Paper for example through use of e-Signature DocuSign services |
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Sustainable Packaging |
Assessment of solutions using recycled or recyclable materials |
In progress |
Continue efforts to eliminate single use plastic in packaging (procurement) |
(*)1 Reference year 2022 (scenario 1.5°C). Climate neutrality by 2050 refers to Scope 1 and 2 emissions, taking into account the maturity of the technology. The objective will be revised in 2030.
Our People
ESG GOALS 2022-2025+
HEALTH AND SAFETY# 03 Maintaining LTIF below 2.3 and TRIR below 1.2 for Group’s employees until 2030. |
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|---|---|---|---|
| METRICS | RESULTS 2024 | PROGRESS 2024 | TARGETS 2025 |
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LTIF (Lost Time Incident Frequency) < 2,3) |
1.97 |
Achieved |
Maintain or Improve |
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TRIR (Total Recordable Incident Rate) < 1,2) |
0.39 |
Achieved |
Maintain or Improve |
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Obtain ISO 45001:2018 (Occupational health and safety management system). |
Maintenance ISO 45001:2018 for certified subsidiaries |
Achieved |
ISO 45001:2018 for the subsidiary Info Quest Technologies |
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Wellbeing Program |
Continuation of well-being program ARMONIA |
Achieved |
Develop well-being program and compulsory Health and Safety training |
TRAINING AND DEVELOPMENT#04 15 average hours of training for Group employees until 2030
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|---|---|---|---|
| METRICS | RESULTS 2024 | PROGRESS 2024 | TARGETS 2025 |
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Average Employee Training hours |
+ 29% increase (*base year 2021) 14 average hours |
2025 goal (+10%*) has been achieved |
Update goal: 15 average hours training per group employee (with emphasis on A.I.) |
DIVERSITY AND INCLUSION#05 Creating a culture of inclusion, diversity and equality in order to empower our people by 2025. |
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|---|---|---|---|
| METRICS | RESULTS 2024 | PROGRESS 2024 | TARGETS 2025 |
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Gender Pay Equality |
Finalization of Pay Gap study with external partner |
Achieved |
Action plan to address any pay gap by 2025 |
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Diversity Policy and Programs |
Υλοποίηση προγράμματος δράσεων DEI «Better Together» Become a UN WEPs signatory and commit to 7 principles of women’s empowerment. |
Achieved |
Ensuring that the percentage of women participating in the Talent Management Program and the Mini MBA program will be at least the same percentage of all women. At least 3 activities for Women's Empowerment (trainings, research, seminars, etc.) every 2 years starting from 2025-2026, addressed to all female workers / • Design and implementation of the ALLYSHIP program in 2025-2026 |
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At least 30% of Quest Holdings BoD to be women |
33% |
Achieved |
Maintain or Improve |
SUSTAINABLE PRODUCTS
ESG GOALS 2022-2025+
SUSTAINABLE PRODUCTS#09 > 6% of revenues to come from sustainable products and services by 2025 |
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|---|---|---|---|
| METRICS | RESULTS 2024 | PROGRESS 2024 | TARGETS 2025 |
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Determine sustainable products and evaluation methodology |
Group subsidiaries assessed their products and services portfolio using ICMA (International Capital markets association) methodology and EU Taxonomy Framework. |
Achieved |
Introduce Sustainable Products Portfolio Reporting Develop Sustainable Products and Services portfolio. |
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% of revenue to come from sustainable products and services |
10.4% |
Goal for 2025 (>6%) has been surpassed |
Updated Goal: >10% |
Corporate Governance
ESG Targets 2022-2025+
DATA SECURITY
#06 Best possible effort to maintain zero data breach incidents by 2025
Number of Data Breach Incidents
Achieved
Training for Information Security and Cybersecurity
Achieved
Vulnerability testing on critical systems
Achieved
Cover requirements for obtaining ISO 27001:2013(Information Management Systems)
Achieved
Maintaining ISO 27001:2013 by certified subsidiaries
MANAGEMENT COMMITMENT
#07 Connecting 15% of the variable remuneration (annual bonus) of the Group’s CEO and the main subsidiaries with ESG targets by 2025.
Selection of ESG Goals to be linked to Group CEO variable Pay
Achieved
SUPPLIER ASSESSMENT
#08 Assessment of suppliers using ESG criteria by 2025
Assessment of Main suppliers by subsidiary company
Achieved
Evaluation of the ten largest suppliers of the main subsidiaries with an ESG questionnaire